Help & FAQ
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Getting started
How do I set up my company?
Go to team.ledgeably.com/signup, create your company, then add your people and choose your leave types. Most companies are running the same day.
How do employees sign in?
With their work Microsoft 365 or Google Workspace account, or with email and password. Admins invite people from the People screen.
Can I add the app to my phone's home screen?
Yes. Open team.ledgeably.com in Safari or Chrome, then choose Share › Add to Home Screen (iPhone) or the menu › Install app (Android).
Leave & balances
Who approves requests?
Each person's manager by default. Admins can set backup approvers for when a manager is away.
How are statutory holidays set?
From each employee's province or location. Admins can add company holidays on paid plans.
Are balances calculated for me?
Yes, from your leave policies: accrual, carry-over and caps. Check your policy settings against your employment agreements and your province's employment standards; your company stays responsible for what employees are owed.
Account & data
How do I cancel?
Settings › Billing › Manage billing. Your plan stays active until the end of the paid period, then the company moves to Free.
How do I get a copy of my data?
On Complete, export reports from the app at any time. On any plan, email hello@ledgeably.com from an admin account and we'll send a full export within 30 days.
How do I delete my company?
Email us from an admin account. We'll confirm, then delete your company's data as described in our Privacy Policy.